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Fix iCloud Sync

Fixing slow or never ending iCloud Upload. Just a few notes from me get synced to other devices. The most notes are never synced and just get tagged with the Upload arrow.

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    Das_PflanzeDas_Pflanze shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    started  ·  GoodNotesAdminGoodNotes (Moderator, GoodNotes) responded  · 

    Hi everyone,

    we are very sorry about the ongoing issues with iCloud. We are already working on a new version that will offer a permanent solution because we don’t want to rely solely on iCloud anymore. We are making very good progress with the development, but it takes some time because we’re rewriting our entire code and are adding further major improvements to the app. In the meantime, we would suggest to use an automatic backup to another cloud storage of your choice to keep your files safe.

    28 comments

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      • Stephen lStephen l commented  ·   ·  Flag as inappropriate

        What I don't understand is why Apps like Bear, Notability, and many others don't have problems with iCloud syncing as much as GoodNotes. I use Notability all day everyday and never experience syncing problems. I am constantly switching between two iPads and a Mac.

      • JLJL commented  ·   ·  Flag as inappropriate

        Any updates as to the status of the fix? e.g. finished dev waiting on qa that sort of thing.
        When can we expect the fix to be available?

      • José FerreresJosé Ferreres commented  ·   ·  Flag as inappropriate

        Please make a quick effort in this aspect. It's important!!
        Thanks for your "almost" perfect application
        . Jose

      • DavyDavy commented  ·   ·  Flag as inappropriate

        I am also finding HUGE issues with the syncing. Trying to re-sync the file and now I have multiple duplicates, diving me nuts!

        I really need to know when this is likely to be fixed - it just cost me several hours of work. Without the syncing this is really immensely frustrating. Please can someone respond.

      • Fred B.Fred B. commented  ·   ·  Flag as inappropriate

        Love GoodNotes. It's a brilliant app. iCloud syncing is breaking for me almost every time I use it. Could we have an ETA on the fix? If it's a few weeks, I'll persevere but if it's Q4 2017 I will have to, very sadly, bail.

      • XtrasellerXtraseller commented  ·   ·  Flag as inappropriate

        This is getting ridiculous - probably the best note taking app crippled by poor coding for iCloud

        Do we get refunds?

      • JohnJohn commented  ·   ·  Flag as inappropriate

        I also have these syncing issues. Now my iPad and iPhone are completely out of sync and I don't know how to sync them correctly. Ideally I would like to reset everything and import a backup on both devices, but this just creates a lot of duplicates. The syncing is the only issue with this otherwise fantastic app, but it's been several months like this, and I don't know how much longer I can hold.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Please fix this ASAP. Love the app, but the lack of consistent synchronization is horrible

      • AndyAndy commented  ·   ·  Flag as inappropriate

        I've been hearing about this new version for months. What's the ETA? I'm also a little surprised to hear your support characterize this as an "icloud" issue. While iCloud's syncing infrastructure was dicey for a while, the issues were largely cleared up with cloudkit, and I have a litany of other apps that sync through icloud with zero issues.

      • DBDDBD commented  ·   ·  Flag as inappropriate

        just bought Mac version so I could work on files created on iPad but only one random file of multiple files on the iPad syncs with the Mac version ... Not Good. Any solutions to force a sync that will actually work (otherwise, the MAC version purchase was a total waste)

      • anonymousanonymous commented  ·   ·  Flag as inappropriate

        I'm a fan of the app for it's ease and quality of note taking. I think this feature would be needed to take this app to the next level of integration. Appreciate it's not straightforwards it's important. Update s on when this might be possible would be appreciated

      • KizzleKizzle commented  ·   ·  Flag as inappropriate

        Love the app but icloud also doesn't work for me. Dropbox is great. Is it possible to just get dropbox to synch to all devices?

      • Anonymous commented  ·   ·  Flag as inappropriate

        I'm going to bail to another app if this isn't fixed (or even acknowledged) soon!

      • LVegaLVega commented  ·   ·  Flag as inappropriate

        I can't believe to spend a VOTE in a repair feature, please fix the problem.

      • GN userGN user commented  ·   ·  Flag as inappropriate

        Experience more and more sync issues with iCloud, while Auto-backup on Dropbox works like a charm. Please fix it asap

      • Anonymous commented  ·   ·  Flag as inappropriate

        Please fix this! This is the only problem with this nearly perfect app! Robust Sync is essential and necessary!

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