Fix iCloud Sync
Fixing slow or never ending iCloud Upload. Just a few notes from me get synced to other devices. The most notes are never synced and just get tagged with the Upload arrow.
we are very sorry about the ongoing issues with iCloud. We are already working on a new version that will offer a permanent solution because we don’t want to rely solely on iCloud anymore. We are making very good progress with the development, but it takes some time because we’re rewriting our entire code and are adding further major improvements to the app. In the meantime, we would suggest to use an automatic backup to another cloud storage of your choice to keep your files safe.
Stephen l commented
What I don't understand is why Apps like Bear, Notability, and many others don't have problems with iCloud syncing as much as GoodNotes. I use Notability all day everyday and never experience syncing problems. I am constantly switching between two iPads and a Mac.
Bruno Navarro commented
By that you mean that we are going to buy that new version, right?
Any updates as to the status of the fix? e.g. finished dev waiting on qa that sort of thing.
When can we expect the fix to be available?
José Ferreres commented
Please make a quick effort in this aspect. It's important!!
Thanks for your "almost" perfect application
I am also finding HUGE issues with the syncing. Trying to re-sync the file and now I have multiple duplicates, diving me nuts!
I really need to know when this is likely to be fixed - it just cost me several hours of work. Without the syncing this is really immensely frustrating. Please can someone respond.
Fred B. commented
Love GoodNotes. It's a brilliant app. iCloud syncing is breaking for me almost every time I use it. Could we have an ETA on the fix? If it's a few weeks, I'll persevere but if it's Q4 2017 I will have to, very sadly, bail.
This is getting ridiculous - probably the best note taking app crippled by poor coding for iCloud
Do we get refunds?
Agnes Mitchkoski commented
I would also appreciate an ETA. This inability to see my notes on my phone is a real deal breaker.
I also have these syncing issues. Now my iPad and iPhone are completely out of sync and I don't know how to sync them correctly. Ideally I would like to reset everything and import a backup on both devices, but this just creates a lot of duplicates. The syncing is the only issue with this otherwise fantastic app, but it's been several months like this, and I don't know how much longer I can hold.
Please fix this ASAP. Love the app, but the lack of consistent synchronization is horrible
I've been hearing about this new version for months. What's the ETA? I'm also a little surprised to hear your support characterize this as an "icloud" issue. While iCloud's syncing infrastructure was dicey for a while, the issues were largely cleared up with cloudkit, and I have a litany of other apps that sync through icloud with zero issues.
just bought Mac version so I could work on files created on iPad but only one random file of multiple files on the iPad syncs with the Mac version ... Not Good. Any solutions to force a sync that will actually work (otherwise, the MAC version purchase was a total waste)
I'm a fan of the app for it's ease and quality of note taking. I think this feature would be needed to take this app to the next level of integration. Appreciate it's not straightforwards it's important. Update s on when this might be possible would be appreciated
Should be fixed asap
Love the app but icloud also doesn't work for me. Dropbox is great. Is it possible to just get dropbox to synch to all devices?
I'm going to bail to another app if this isn't fixed (or even acknowledged) soon!
I can't believe to spend a VOTE in a repair feature, please fix the problem.
GN user commented
Experience more and more sync issues with iCloud, while Auto-backup on Dropbox works like a charm. Please fix it asap
Please fix this! This is the only problem with this nearly perfect app! Robust Sync is essential and necessary!
Please fix it.