75 results found
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Can Goodnote 5 be supported by older version of mac os such as 10.13?
I cannot upgrade my work mac due to a program I have to use for my work. But I still would like to use GoodNotes on my work computer so that I can just sync my notes on the iPad and my work mac, but it appears GoodNote5 does not support mac os 10.13. Can I get GoodNotes 4 anywhere or can you somehow make it possible for GoodNotes 5 to support the older version of mac OS?
1 voteWe’re sorry to inform you that GoodNotes for Mac is built using a technology that requires macOS 10.15 or higher. There is no way to make it available for older operating systems, unless Apple supports it too.
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Please add Adonit Pixel to Goodnotes 5
I just bought an Adonit Pixel Stylus and Goodnotes 5. Unfortunately the Stylus only works for Goodnotes 4. It'll be great do get a free redownload of Goodnotes 4, so I could use the Stylus.
1 voteWe’re sorry to hear about that. Unfortunately, GoodNotes 4 has been removed from sale completely. Please try requesting a refund for GoodNotes 5 from Apple directly.
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split the screen at any scale
3:7 and 1:1 are not applicable at any time
1 voteThanks for your suggestion. We won’t likely do this anytime soon as we’re using iPadOS’ built-in splitscreen capabilities. Unless Apple changes what’s possible, we can’t really influence it.
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Report of a bug
There is a line at the edge of the dark coloured page this appears only when zoomed in.
1 voteThanks a lot for the report. We will fix it in future updates. When you find more bugs, please send them directly to our support team via support@goodnotes.com.
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1 vote
We’re not entirely sure what’s wrong in the picture you attached. In case something doesn’t work as expected, please contact our support team via support@goodnotes.com. We’re using this forum for feature requests and ideas only.
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Battery drain
To address the battery drain issue maybe you could implement a feature in which the software transforms strokes into vectors just every 10 seconds or so instead of doing it instantly. Or maybe an option in which one can deactivate vectoring on pdf files, where in my opinion it is not really necessary. This problem is huge! 15-20 % drain in 1 hour of use is unacceptable. Despite preferring GoodNotes, this is the reason I really am considering Switching to Notability.
1 voteSorry to hear that you’re experiencing battery drain. Could you please export the diagnostic data from GoodNotes > Menu > About and send the zip file to support@goodnotes.com for investigation? Our team will have a look to see what’s wrong in your case.
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Use Google Drive to sync notes with GoodNotes Mac
Currently, the newly released GoodNotes Mac app is great but it only allows me to sync notes via iCloud sync. I’m a student so I tend to use Google Drive to sync most of my notes as most college students receive unlimited storage in Google Drive as opposed to iCloud. Is it possible to sync the Mac app to the notes that’s already synced to my Google drive?
1 voteThanks for sharing your feedback. We’re sorry to inform you that we don’t have any plans at the moment to support any third-party cloud solutions for syncing.
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Possible latency issue with apple pencil when USB cable is plugged in on ipad
Possible latency issue with apple pencil when USB cable is plugged in on ipad
1 voteThanks for bringing this to our attention. It is a general issue with the iPad and the Apple Pencil that is not only affecting GoodNotes but other apps as well. The Apple Pencil sometimes has connection issues while the iPad is charging.
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Please solve the family sharing error.
I was using a family sharing function. But all of a sudden, 'I can't be shared' appears on my iPad and doesn't get in the app. Please solve this problem. There were a lot of important documents in the application and there was no backup. My iPad software is the latest version. I want you to tell me why this happened. And I hope I can back up.
1 voteHi there, for Family Sharing errors on the App Store, please kindly contact Apple’s support as we can’t fix it from our side. Apple should be able to fix it for you quickly.
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I purchased GoodNots on my iPad unfortunately I can not download it on my Mac without paying for it again.
If I buy the product once I should be able to use it on all my deices.
1 voteHi there,
GoodNotes on the Mac is a separate app that requires a second purchase. We’re sorry for the confusion. If you have more questions that we can help with, you can send us an email to support@goodnotes.com.
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Support the old macOS
Please support macOS10.13 and updated system .
1 voteWe’re sorry to inform you that we currently don’t have any plans to support older versions of macOS. The technology we use to develop the Mac app requires macOS 10.15 or higher and can’t be made compatible with previous versions.
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Improve the sensitivity of swapping between pen and eraser in GoodNotes 5.
I’m using the 2nd gen. Apple Pencil. When I double tap to changes from pen to eraser it’s always delayed. Please improve this because in GoodNotes 4 is better
1 voteLikely a bug that needs to be investigated
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free mac desktop app for existing customers
It feels counterintuitive to make current customers pay for the same app on mac especially when many people are commenting on the poor quality of the new Goodnotes mac build. If someone purchases the iOS version, they should automatically get access to the mac version as well and vise versa! Many other apps already do this, so Goodnotes is being left in the dust on a potentially awesome feature.
1 voteThanks for your feedback. Sadly, Apple doesn’t support offering app bundles across stores and since the mac and the iPad App Store are two different stores, developers have to create two different apps. While the Mac app inherited a lot from GoodNotes on iPad, we’re supporting and developing it independently from the iPad app too, and decided to make the Mac app a paid app as well.
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Scrolling with finger when Apple Pencil is not Used
Could you please allow one finger scrolling while Apple Pencil is not used? Or could you auto deselect every tool if user just want to browse the document?
I am facing issue where when I am scrolling with one finger (natural intuitive behaviour) when reading my notes, GoodNotes 5 recognise as a annotating as the pen tool is selected. I don't have an option to deselect the tool.
Could we also have the tool bar to be hide when annotating to allow more screen for writing?
And, could we have an option to close all tabs? the current version will…1 voteFor now, the finger will remain the primary input method when not using an Apple Pencil. Please swipe to the next page using two fingers when not using the Apple Pencil. You can also enable Read-Only Mode which will allow you swiping with one finger.
Please disable “Always open as new tab” in Menu > Settings > Document Editing.
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wacon
warum kann ich bei Goodnotes 5 meinen Wacon Stylus Fineliner nicht mehr einsetzen?
Bitte um Unterstützung1 voteWe decided to focus on optimizing GoodNotes 5 for first-party technology found in the Apple Pencil and Logitech Crayon. You can read more about the reasons behind that decision here: https://support.goodnotes.com/hc/en-us/articles/360000788955
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10 New Features Needed
I use Goodnotes every day, and here are my suggestions:
- PENCIL TOOL for a more organic feeling while writing.
- FLOATING TOOLBAR or at least a left side option for the tools.
- RULER TOOL for a more organic and intuitive workflow.
- FILL TOOL so I can fill my drawings and shapes.
- BOOK STYLE with two pages per view in landscape mode.
- LINES OR DOTTED GRID (not a dotted paper, but a visualization mode)
- PEN SIZE bigger to make fill areas easier while drawing
- CREATE HYPERLINK on certain words/shapes to other pages or websites.
- AUTO DESELECT for Lasso Tool
- VOICE NOTE
1 voteThanks a lot for the suggestions. All of these have already been suggested to the forum by other people. It would be really helpful for us if you could add your votes/comments to existing ideas. If they don’t yet exist, please submit one idea for each suggestion, as other people can vote on it. The number of people supporting a specific idea is an important factor that we use to decide what to build.
Thanks a lot for your submission. -
Dark mode on GoodNotes 4
Hello
I’d like to see dark mode in GoodNotes 4.
Cheers.
1 voteGoodNotes 4 won’t receive any more updates, sorry. However, you can add custom paper templates in dark color to your template library, which will provide a similar experience to Dark Mode in GoodNotes 5.
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add line thickness variation for crayon
as you know, crayon doesn't support pressure sensitivity. Thus, all lines in goodnotes have the same width. this doesn't feel right to me.
you could distinguish apple pencil from crayon and make lines artificially more lively for the crayon1 voteGood idea but sadly, this won’t be possible unless the hardware adds support for pressure-sensitivity.
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I hope the Mac version of Good Note 4 will be released again.
I hope the Mac version of Good Note 4 will be released again.
1 vote -
Tap screen with Apple Pencil to open GoodNotes
The new iPad pro (2019) allows you to open Notes by tapping the Apple Pencil to the locked screen. I would love to see an option that to toggle this function to GoodNotes instead of Apple Notes by tapping the pencil to the screen.
1 voteSadly, this is not possible since Apple hasn’t opened up this option for third-party developers.
- Don't see your idea?